@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&display=swap";:root{--primary:#0f766e;--primary-hover:#115e59;--primary-light:#ccfbf1;--accent-wa:#25d366;--accent-wa-hover:#1ebd5a;--accent-wa-dark:#075e54;--accent-blue:#2563eb;--danger:#ef4444;--danger-light:#fee2e2;--danger-dark:#b91c1c;--warning:#f59e0b;--warning-light:#fef3c7;--warning-dark:#92400e;--success:#10b981;--bg-main:#f8fafc;--bg-card:#fff;--border:#cbd5e1;--border-light:#e2e8f0;--border-focus:#0d9488;--text-main:#0f172a;--text-muted:#64748b;--radius-card:12px;--radius-btn:8px;--radius-pill:20px;--font-sans:"Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--shadow-sm:0 1px 2px 0 #0f172a0d;--shadow-card:0 10px 25px -5px #0f172a0f, 0 8px 10px -6px #0f172a0a}*{box-sizing:border-box;font-family:var(--font-sans);margin:0;padding:0}body{background-color:var(--bg-main);color:var(--text-main);-webkit-font-smoothing:antialiased;height:100vh;overflow:hidden}#root{flex-direction:column;height:100vh;display:flex}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#94a3b8}@keyframes pulseGlow{0%{box-shadow:0 0 #ef444466}70%{box-shadow:0 0 0 8px #ef444400}to{box-shadow:0 0 #ef444400}}.pulse-alert{animation:1.8s infinite pulseGlow}.app-container{background:var(--bg-main);height:100vh;font-family:var(--font-sans);flex-direction:column;display:flex}.navbar{border-bottom:1px solid var(--border-light);background:#fff;flex-shrink:0;justify-content:space-between;align-items:center;height:64px;padding:0 24px;display:flex;box-shadow:0 1px 3px #0f172a08}.nav-brand{align-items:center;gap:12px;display:flex}.brand-icon{border-radius:var(--radius-btn);background:linear-gradient(135deg, var(--primary) 0%, var(--primary-hover) 100%);color:#fff;justify-content:center;align-items:center;width:40px;height:40px;font-weight:700;display:flex;box-shadow:0 4px 10px #0f766e33}.brand-title{color:var(--text-main);letter-spacing:-.3px;align-items:center;gap:8px;font-size:16px;font-weight:700;display:flex}.brand-badge{background:var(--primary-light);color:var(--primary);border-radius:var(--radius-pill);letter-spacing:0;padding:2px 8px;font-size:11px;font-weight:600}.brand-subtitle{color:var(--text-muted);align-items:center;gap:6px;margin-top:1px;font-size:11px;display:flex}.status-dot{background:#cbd5e1;border-radius:50%;width:7px;height:7px}.status-dot.online{background:#10b981;box-shadow:0 0 6px #10b98199}.nav-stats{align-items:center;gap:14px;display:flex}.stat-pill{border-radius:var(--radius-pill);color:#475569;background:#f1f5f9;align-items:center;gap:8px;padding:5px 12px;font-size:12px;font-weight:500;display:flex}.stat-pill.alert{background:var(--danger-light);color:var(--danger-dark);font-weight:600}.stat-badge{border-radius:var(--radius-pill);color:var(--text-main);background:#e2e8f0;padding:2px 7px;font-size:11px;font-weight:700}.stat-badge.alert-badge{background:var(--danger);color:#fff}.nav-actions{align-items:center;gap:10px;display:flex}.btn{border-radius:var(--radius-btn);cursor:pointer;font-size:13px;font-weight:600;font-family:var(--font-sans);border:1px solid #0000;outline:none;align-items:center;gap:7px;padding:8px 14px;transition:all .15s;display:inline-flex}.btn-secondary{border-color:var(--border-light);color:#334155;background:#fff;box-shadow:0 1px 2px #0f172a0a}.btn-secondary:hover{border-color:var(--border);background:#f8fafc}.btn-primary{background-color:var(--primary);color:#fff;box-shadow:0 4px 10px #0f766e33}.btn-primary:hover{background-color:var(--primary-hover);transform:translateY(-1px)}.btn-whatsapp{background-color:var(--accent-wa);color:#fff;box-shadow:0 4px 10px #25d36640}.btn-whatsapp:hover{background-color:var(--accent-wa-hover)}.btn-danger{background:var(--danger);color:#fff}.btn-danger:hover{background:var(--danger-dark)}.btn-success{background:var(--success);color:#fff}.btn-sm{padding:6px 11px;font-size:12px}.main-workspace{flex:1;display:flex;overflow:hidden}.sidebar{border-right:1px solid var(--border-light);background:#fff;flex-direction:column;flex-shrink:0;width:clamp(260px,22vw,300px);min-width:250px;max-width:310px;display:flex}.sidebar-header{border-bottom:1px solid var(--border-light);flex-direction:column;gap:12px;padding:16px;display:flex}.search-box{align-items:center;display:flex;position:relative}.search-icon{color:#94a3b8;position:absolute;left:12px}.search-input{border:1px solid var(--border);border-radius:var(--radius-btn);background:#ffffffb3;outline:none;width:100%;padding:9px 12px 9px 36px;font-size:13px;transition:all .2s}.search-input:focus{border-color:var(--border-focus);background:#fff;box-shadow:0 0 0 3px #0d948826}.filter-tabs{gap:6px;display:flex;overflow-x:auto}.filter-tab{color:var(--text-muted);cursor:pointer;white-space:nowrap;font-size:12px;font-weight:500;font-family:var(--font-sans);background:0 0;border:none;border-radius:6px;padding:5px 10px;transition:all .15s}.filter-tab:hover{color:var(--text-main);background:#f1f5f9}.filter-tab.active{background:var(--primary-light);color:var(--primary);font-weight:700}.filter-tab.alert-tab.active{background:var(--danger-light);color:var(--danger-dark)}.conversation-list{flex:1;overflow-y:auto}.conv-item{border-bottom:1px solid var(--border-light);cursor:pointer;gap:12px;padding:14px 16px;transition:background .15s;display:flex;position:relative}.conv-item:hover{background:#f8fafc}.conv-item.active{border-left:3px solid var(--primary);background:#f0fdfa}.conv-item.needs-human{background:#fffbeb}.conv-item.needs-human.active{background:var(--danger-light);border-left:3px solid var(--danger)}.conv-avatar-box{flex-shrink:0;position:relative}.conv-avatar{width:44px;height:44px;color:var(--primary);border:1px solid var(--border-light);background:#f1f5f9;border-radius:50%;justify-content:center;align-items:center;font-size:15px;font-weight:700;display:flex}.channel-tag-icon{border:2px solid #fff;border-radius:50%;justify-content:center;align-items:center;width:18px;height:18px;display:flex;position:absolute;bottom:-2px;right:-2px}.channel-tag-icon.whatsapp{background:var(--accent-wa);color:#fff}.channel-tag-icon.website{background:var(--primary);color:#fff}.conv-details{flex:1;min-width:0}.conv-top-row{justify-content:space-between;align-items:baseline;margin-bottom:4px;display:flex}.conv-name{color:var(--text-main);white-space:nowrap;text-overflow:ellipsis;font-size:14px;font-weight:700;overflow:hidden}.conv-time{color:#94a3b8;flex-shrink:0;font-size:11px}.conv-msg-row{justify-content:space-between;align-items:center;gap:8px;display:flex}.conv-snippet{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;flex:1;font-size:12px;overflow:hidden}.badge-status{text-transform:uppercase;letter-spacing:.02em;border-radius:4px;align-items:center;gap:4px;padding:2px 7px;font-size:10px;font-weight:700;display:inline-flex}.badge-status.bot{background:var(--primary-light);color:var(--primary)}.badge-status.human_needed{background:var(--danger-light);color:var(--danger-dark)}.badge-status.human_active{color:#0369a1;background:#e0f2fe}.badge-status.resolved{color:#64748b;background:#f1f5f9}.unread-badge{background:var(--accent-wa);color:#fff;border-radius:var(--radius-pill);text-align:center;min-width:18px;padding:1px 6px;font-size:10px;font-weight:700}.chat-canvas{background:var(--bg-main);flex-direction:column;flex:1;min-width:0;display:flex;position:relative;overflow:hidden}.chat-header{border-bottom:1px solid var(--border-light);background:#fff;flex-shrink:0;justify-content:space-between;align-items:center;gap:10px;height:64px;padding:0 16px;display:flex;box-shadow:0 1px 2px #0f172a05}.chat-header-user{flex:1;align-items:center;gap:10px;min-width:0;display:flex;overflow:hidden}.chat-header-info{flex:1;min-width:0;overflow:hidden}.chat-header-info h3{color:var(--text-main);white-space:nowrap;text-overflow:ellipsis;align-items:center;gap:6px;font-size:14px;font-weight:700;display:flex;overflow:hidden}.chat-header-info p{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.chat-header-actions{flex-shrink:0;align-items:center;gap:6px;display:flex}.handoff-banner{background:var(--warning-light);color:var(--warning-dark);border-bottom:1px solid #fde68a;justify-content:space-between;align-items:center;padding:10px 24px;font-size:13px;font-weight:500;display:flex}.handoff-banner-content{align-items:center;gap:8px;display:flex}.messages-stream{flex-direction:column;flex:1;gap:14px;padding:24px;display:flex;overflow-y:auto}.msg-row{flex-direction:column;max-width:68%;animation:.15s ease-out fadeIn;display:flex}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.msg-row.user{align-self:flex-start}.msg-row.bot,.msg-row.agent{align-self:flex-end}.msg-bubble{border-radius:var(--radius-card);word-break:break-word;padding:12px 16px;font-size:14px;line-height:1.5;box-shadow:0 1px 3px #0f172a0d}.msg-row.user .msg-bubble{color:var(--text-main);border:1px solid var(--border-light);background:#fff;border-bottom-left-radius:2px}.msg-row.bot .msg-bubble{color:#115e59;background:#f0fdfa;border:1px solid #ccfbf1;border-bottom-right-radius:2px}.msg-row.agent .msg-bubble{background:var(--primary);color:#fff;border-bottom-right-radius:2px}.msg-meta{color:#94a3b8;align-items:center;gap:6px;margin-top:4px;font-size:11px;display:flex}.msg-row.user .msg-meta{justify-content:flex-start}.msg-row.bot .msg-meta,.msg-row.agent .msg-meta{justify-content:flex-end}.chat-input-container{border-top:1px solid var(--border-light);background:#fff;flex-direction:column;flex-shrink:0;gap:8px;padding:10px 18px 14px;display:flex;box-shadow:0 -2px 6px #0f172a05}.quick-replies{gap:8px;padding-bottom:2px;display:flex;overflow-x:auto}.quick-chip{border:1px solid var(--border-light);border-radius:var(--radius-pill);color:#475569;cursor:pointer;white-space:nowrap;background:#f8fafc;padding:4px 11px;font-size:11px;transition:all .15s}.quick-chip:hover{background:var(--primary-light);color:var(--primary);border-color:#99f6e4}.input-row{align-items:center;gap:10px;display:flex}.chat-input{border:1px solid var(--border);border-radius:var(--radius-btn);font-size:14px;font-family:var(--font-sans);background:#ffffffb3;outline:none;flex:1;padding:11px 16px;transition:border-color .2s,box-shadow .2s}.chat-input:focus{border-color:var(--border-focus);background:#fff;box-shadow:0 0 0 3px #0d948826}.chat-empty-state{color:#94a3b8;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:12px;display:flex}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:9999;background:#0f172a99;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.modal-content{border-radius:var(--radius-card);border:1px solid var(--border-light);background:#fff;flex-direction:column;width:100%;max-width:680px;max-height:88vh;display:flex;overflow:hidden;box-shadow:0 20px 40px -10px #0f172a40}.modal-content form{flex-direction:column;flex:1;min-height:0;display:flex;overflow:hidden}.modal-header{border-bottom:1px solid var(--border-light);flex-shrink:0;justify-content:space-between;align-items:center;padding:18px 24px;display:flex}.modal-header h3{color:var(--text-main);letter-spacing:-.2px;font-size:17px;font-weight:700}.modal-body{flex-direction:column;flex:1;gap:18px;min-height:0;padding:24px;display:flex;overflow-y:auto}.form-group{flex-direction:column;gap:6px;display:flex}.form-label{color:#334155;justify-content:space-between;align-items:center;font-size:13px;font-weight:600;display:flex}.form-hint{color:var(--text-muted);font-size:11px;font-weight:400}.form-input,.form-textarea{border:1px solid var(--border);border-radius:var(--radius-btn);font-size:13px;font-family:var(--font-sans);background:#ffffffb3;outline:none;padding:10px 13px;transition:all .15s}.form-input:focus,.form-textarea:focus{border-color:var(--border-focus);background:#fff;box-shadow:0 0 0 3px #0d948826}.form-textarea{resize:vertical;min-height:100px}.modal-footer{border-top:1px solid var(--border-light);background:#f8fafc;flex-shrink:0;justify-content:flex-end;gap:12px;padding:16px 24px;display:flex}.toast{background:var(--text-main);color:#fff;border-radius:var(--radius-pill);z-index:10000;align-items:center;gap:8px;padding:10px 20px;font-size:13px;font-weight:600;display:flex;position:fixed;bottom:24px;left:50%;transform:translate(-50%);box-shadow:0 10px 25px #0f172a33}.msg-row.note{align-self:center;max-width:85%;margin:6px 0}.msg-row.note .msg-bubble{color:#92400e;border-radius:var(--radius-btn);background:#fffbeb;border:1px dashed #f59e0b;padding:10px 14px;font-size:13px;box-shadow:0 1px 2px #f59e0b1a}.note-header{text-transform:uppercase;letter-spacing:.03em;color:#b45309;align-items:center;gap:6px;margin-bottom:4px;font-size:11px;font-weight:700;display:flex}.customer-sidebar{border-left:1px solid var(--border-light);background:#fff;flex-direction:column;flex-shrink:0;width:clamp(260px,20vw,300px);min-width:250px;max-width:300px;padding-bottom:40px;display:flex;overflow:hidden auto;box-shadow:-2px 0 6px #0f172a05}.sidebar-section{border-bottom:1px solid var(--border-light);padding:12px 14px}.sidebar-title{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);justify-content:space-between;align-items:center;margin-bottom:10px;font-size:11px;font-weight:700;display:flex}.customer-profile-card{text-align:center;border-bottom:1px solid var(--border-light);background:#fafafa;flex-direction:column;align-items:center;padding:16px 12px;display:flex}.profile-avatar-lg{background:var(--primary-light);width:50px;height:50px;color:var(--primary);border:2px solid #fff;border-radius:50%;justify-content:center;align-items:center;margin-bottom:8px;font-size:18px;font-weight:700;display:flex;box-shadow:0 2px 8px #0f766e26}.profile-name-lg{color:var(--text-main);text-overflow:ellipsis;white-space:nowrap;max-width:100%;font-size:15px;font-weight:700;overflow:hidden}.profile-id-lg{color:var(--text-muted);margin-top:2px;font-family:monospace;font-size:11px}.btn-wa-direct{color:#fff;border-radius:var(--radius-pill);white-space:nowrap;text-overflow:ellipsis;background:#25d366;justify-content:center;align-items:center;gap:5px;max-width:100%;margin-top:10px;padding:6px 12px;font-size:11px;font-weight:600;text-decoration:none;transition:all .15s;display:inline-flex;overflow:hidden;box-shadow:0 2px 6px #25d36640}.btn-wa-direct:hover{background:#1ebd5a;transform:translateY(-1px)}.tags-container{flex-wrap:wrap;gap:6px;margin-bottom:8px;display:flex}.tag-badge{border-radius:var(--radius-pill);color:#0369a1;background:#e0f2fe;align-items:center;gap:4px;padding:3px 8px;font-size:11px;font-weight:600;display:inline-flex}.tag-remove-btn{color:inherit;cursor:pointer;background:0 0;border:none;padding:0;font-size:12px;line-height:1;display:inline-flex}.tag-add-row{gap:6px;margin-top:6px;display:flex}.tag-input-sm{border:1px solid var(--border);border-radius:var(--radius-btn);outline:none;flex:1;padding:6px 10px;font-size:12px}.tag-suggestions{flex-wrap:wrap;gap:4px;margin-top:8px;display:flex}.tag-suggestion-chip{color:#475569;cursor:pointer;background:#f1f5f9;border-radius:4px;padding:2px 6px;font-size:10px;transition:all .1s}.tag-suggestion-chip:hover{background:var(--primary-light);color:var(--primary)}.attr-grid{flex-direction:column;gap:8px;display:flex}.attr-row{justify-content:space-between;align-items:center;gap:8px;display:flex}.attr-key{color:var(--text-muted);min-width:70px;font-size:12px;font-weight:500}.attr-input{border:1px solid var(--border);border-radius:6px;outline:none;flex:1;padding:5px 8px;font-size:12px}.notes-list{flex-direction:column;gap:8px;max-height:220px;margin-bottom:12px;display:flex;overflow-y:auto}.note-card{color:#78350f;background:#fffbeb;border:1px solid #fde68a;border-radius:8px;padding:8px 10px;font-size:12px}.note-card-meta{color:#b45309;justify-content:space-between;margin-bottom:4px;font-size:10px;font-weight:600;display:flex}.note-input-area{flex-direction:column;gap:6px;padding-bottom:24px;display:flex}.note-textarea{border:1px solid var(--border);resize:vertical;border-radius:6px;outline:none;width:100%;min-height:55px;padding:8px 10px;font-family:inherit;font-size:12px}.slash-popover{border:1px solid var(--border);border-radius:var(--radius-card);z-index:100;background:#fff;max-width:480px;animation:.15s ease-out fadeIn;position:absolute;bottom:84px;left:24px;right:24px;overflow:hidden;box-shadow:0 12px 28px #0f172a1f}.slash-popover-header{border-bottom:1px solid var(--border-light);color:var(--text-muted);background:#f8fafc;justify-content:space-between;align-items:center;padding:8px 12px;font-size:11px;font-weight:700;display:flex}.slash-item{cursor:pointer;border-bottom:1px solid #f1f5f9;justify-content:space-between;align-items:center;padding:9px 12px;transition:background .15s;display:flex}.slash-item:hover,.slash-item.active{background:#f0fdfa}.slash-shortcut{color:var(--primary);background:var(--primary-light);border-radius:4px;padding:2px 6px;font-family:monospace;font-size:12px;font-weight:700}.slash-title{color:var(--text-main);flex:1;margin-left:8px;font-size:12px;font-weight:600}.slash-preview{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;max-width:180px;font-size:11px;overflow:hidden}.copilot-bar{justify-content:space-between;align-items:center;padding:4px 0 6px;display:flex}.btn-copilot{background:linear-gradient(135deg,#0f766e 0%,#2563eb 100%);border:none;padding:5px 12px;font-size:12px;box-shadow:0 2px 6px #0f766e40;color:#fff!important}.btn-copilot:hover{opacity:.95;transform:translateY(-1px)}.btn-copilot-secondary{color:#334155;background:#fff;border:1px solid #cbd5e1;padding:5px 12px;font-size:12px}.btn-copilot-secondary:hover{background:#f8fafc}.summary-banner{color:#0f766e;background:#f0fdfa;border:1px solid #99f6e4;border-radius:8px;margin-bottom:12px;padding:12px 14px;font-size:12px;position:relative}.summary-banner-title{justify-content:space-between;align-items:center;margin-bottom:6px;font-weight:700;display:flex}.settings-tabs{border-bottom:1px solid var(--border-light);background:#f8fafc;flex-shrink:0;gap:6px;padding:0 16px;display:flex;overflow-x:auto}.settings-tab-btn{color:var(--text-muted);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-bottom:2px solid #0000;align-items:center;gap:7px;padding:12px 14px;font-size:13px;font-weight:600;transition:all .15s;display:flex}.settings-tab-btn:hover{color:var(--text-main);background:#f1f5f999}.settings-tab-btn.active{color:var(--primary);border-bottom-color:var(--primary);background:#fff}.canned-card{border:1px solid var(--border-light);border-radius:var(--radius-btn);background:#fff;flex-direction:column;gap:10px;padding:14px;transition:border-color .15s;display:flex;box-shadow:0 1px 3px #0f172a08}.canned-card:hover{border-color:#cbd5e1}.mobile-back-btn{border:1px solid var(--border-light);color:var(--text-main);cursor:pointer;background:#f1f5f9;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;margin-right:8px;transition:all .15s;display:none}.mobile-back-btn:active{background:#e2e8f0;transform:scale(.95)}@supports (padding-top:env(safe-area-inset-top)){.app-container{padding-top:env(safe-area-inset-top,0px);padding-bottom:env(safe-area-inset-bottom,0px);padding-left:env(safe-area-inset-left,0px);padding-right:env(safe-area-inset-right,0px)}}*{-webkit-tap-highlight-color:transparent}.chat-messages,.sidebar-list,.details-pane,.modal-body{-webkit-overflow-scrolling:touch}@media screen and (width<=768px){input,select,textarea{font-size:16px!important}}@media screen and (width<=1250px){.sidebar{width:250px!important;min-width:240px!important}.customer-sidebar{width:260px!important;min-width:240px!important}.chat-header{padding:0 12px}.chat-header-actions{gap:4px}.chat-header-actions .btn{padding:5px 8px;font-size:11px}.nav-stats{gap:6px}.stat-pill{padding:4px 8px;font-size:11px}}@media screen and (width<=900px){.brand-tagline,.brand-sub{display:none!important}.header-actions{gap:6px}.header-actions .btn{padding:6px 10px;font-size:11px}}.customer-sidebar-mobile-header,.sidebar-backdrop{display:none}@media screen and (width<=768px){.app-container.has-active-chat .navbar{display:none!important}.navbar{flex-wrap:wrap;gap:8px;height:auto;min-height:52px;padding:8px 12px}.nav-brand .brand-title{font-size:14px}.nav-stats{justify-content:flex-start;gap:6px;width:100%;padding-bottom:2px;overflow-x:auto}.nav-actions{display:none}.main-workspace{flex-direction:column;height:calc(100dvh - 64px);display:flex;position:relative;overflow:hidden}.app-container.has-active-chat .main-workspace{height:100dvh!important}.main-workspace.has-active-chat .sidebar{display:none!important}.main-workspace.has-active-chat .chat-canvas{flex-direction:column!important;flex:1!important;width:100%!important;height:100%!important;min-height:0!important;display:flex!important;overflow:hidden!important}.main-workspace:not(.has-active-chat) .sidebar{border-right:none;flex:1!important;width:100%!important;height:100%!important;display:flex!important}.main-workspace:not(.has-active-chat) .chat-canvas{display:none!important}.mobile-back-btn{display:inline-flex!important}.chat-header{flex-shrink:0;justify-content:space-between;align-items:center;gap:6px;height:auto;min-height:54px;padding:8px 12px;display:flex}.chat-header-user{flex:1;gap:8px;min-width:0}.chat-header-info{min-width:0}.chat-header-info h3{white-space:nowrap;text-overflow:ellipsis;font-size:13.5px;overflow:hidden}.chat-header-info p{white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.chat-header-actions{flex-shrink:0;align-items:center;gap:5px;display:flex}.chat-header-actions .btn-copilot,.chat-header-actions .btn-copilot-secondary{display:none}.handoff-banner{flex-direction:column;align-items:flex-start;gap:6px;padding:8px 12px;font-size:12px}.messages-stream{-webkit-overflow-scrolling:touch;flex:1;gap:10px;min-height:0;padding:12px;overflow-y:auto}.msg-row{max-width:88%!important}.msg-bubble{padding:10px 13px;font-size:13.5px}.chat-input-container{padding:8px 10px;padding-bottom:calc(8px + env(safe-area-inset-bottom,8px));border-top:1px solid var(--border-light);background:#fff;flex-shrink:0;gap:8px}.quick-replies{gap:6px;padding-bottom:4px}.quick-chip{padding:3px 9px;font-size:11px}.input-row{gap:6px}.chat-input{padding:8px 12px;font-size:14px}.customer-sidebar{z-index:99999!important;border-left:1px solid var(--border-light)!important;-webkit-overflow-scrolling:touch!important;background:#fff!important;flex-direction:column!important;width:88vw!important;max-width:350px!important;height:100dvh!important;animation:.25s cubic-bezier(.16,1,.3,1) slideInRight!important;display:flex!important;position:fixed!important;top:0!important;bottom:0!important;right:0!important;overflow-y:auto!important;box-shadow:-8px 0 35px #0f172a59!important}.customer-sidebar-mobile-header{border-bottom:1px solid var(--border-light);z-index:10;background:#f8fafc;justify-content:space-between;align-items:center;padding:14px 16px;position:sticky;top:0;display:flex!important}.sidebar-backdrop{-webkit-backdrop-filter:blur(2px)!important;backdrop-filter:blur(2px)!important;z-index:99998!important;background:#0f172a80!important;position:fixed!important;inset:0!important}@keyframes slideInRight{0%{transform:translate(100%)}to{transform:translate(0)}}.modal-content{width:95vw!important;max-height:90dvh!important}.modal-body{padding:14px}}